Reception & Facilities Coordinator

At Lion, we believe that life is short and working in Workplace Experience just feels different when you sit at the heart of human connection and good times. We are seeking an enthusiastic Reception & Facilities Coordinator to join our vibrant team. In this role, you will be pivotal in making our XXXX reception and sales office a thriving hub of energy and productivity. This is a 12-month fixed term opportunity, working 22.5 hours across the week. This role will require you to work onsite. 

You will be at the forefront of our company at XXXX, creating a welcoming and exciting atmosphere for our team members and guests. Your days will be filled with a variety of tasks, including:

• Reception and Visitor Management: Be the friendly face of our company by warmly greeting visitors, answering calls, and directing inquiries to the right person. You will be the first point of contact, ensuring everyone feels valued and cared for.
• Day-to-Day Facility Management: Keep things running smoothly by overseeing various aspects of our office environment. From maintaining office supplies to coordinating repairs and liaising with vendors, your organizational skills will be put to good use.
• Communications: create fun, informative and clear communications, building a sense of community within the company
• Events Management: Enjoy creating inclusive and inspiring events? Manage and execute a calendar of events and social activities for the whole site
• Customer Service: Help shape and deliver exceptional service, breathing life into our customer service principles. Every interaction is a chance to shine!
• Call management services: Answer and manage calls with the precision and charm that keeps things moving and our stakeholders happy.

Key to your success will be

• Enthusiastic Attitude: You have an upbeat and positive demeanour that radiates throughout the workplace. Your enthusiasm is contagious, and you thrive in a dynamic environment.
• Customer Service: Deliver exceptional service with ease - even in challenging situations. Your composure and business partnering skills make every interaction a win.
• Exceptional Communication: You are an effective communicator with excellent interpersonal skills. Whether it's engaging with employees or liaising with external contacts, you have a knack for building relationships.
• Experience: You’ve got solid experience in administrative, facilities, reception or hospitality and know how to keep things running smoothly.
• Solutions Focused Mindset: You will have solid problem-solving skills, along with a proactive mindset and high drive for results

If you're ready to make a difference and create an exceptional workplace experience for our team, we want to hear from you! This is a great opportunity to expand your skillset in a dynamic industry and work with some of the best in the business. Even more, you’ll enjoy a culture focussed on personal development, sociability and wellbeing.

Experience life empowered – start a conversation with us today.