Assistant Venue Manager - Speight's

Due to a recent exciting internal movement, we are now looking for an Assistant Venue Manager with a passion for both the Speight's brand and its history to join the team at the spiritual home of Speight's in Dunedin, this is a Permanent Full Time Position. 

The Speight’s Heritage Centre is the home of an award-winning Brewery Tour, Cellar Door and Shop. And this is your chance to take on a challenging and rewarding role, with plenty of opportunities for growth.

The Speight’s Heritage Centre, located in the Speight’s Brewery, is the spiritual home of New Zealand’s biggest beer brand, attracting over 10,000 visitors per year to experience the “Pride of the South”; and is one of Dunedin’s most popular tourist attractions. As Assistant Venue Manager you will play a pivotal role in ensuring the team exceed the expectations of visitors to this iconic site.

Your key responsibility will be to increase visitors to the Heritage Centre by managing an engaging team of tour guides and delivering an exceptional experience to guests. You will also play a key role in increasing our retail sales via the onsite Shop and e-commerce platforms. 

Core Duties:

• Managing a team of up to 10 Tour Guides
• Stakeholder relationship management
• Event management
• Cash-handling and banking
• Reservations
• Rostering and payroll 
• Stock ordering and inventory control (including the e-commerce site)

Our ideal candidate will have:

• Passion for the Speight’s brand and Dunedin 
• Minimum 2 years’ experience in a similar role (Tourism/Hospitality/Retail)
• Retail and/or merchandising experience 
• Exceptional customer service skills
• Duty Manager’s Licence (preferred not essential)
• Experience in stock management and control – including stock takes
• Flexibility in hours of work (this position may include weekend work)

What we offer:

• Competitive remuneration + bonus
• Product allowance
• Staff discount on merchandise 
• Positive & supportive company culture

All candidates must have the right to live and work in Aotearoa New Zealand.

At Lion, we offer ‘growth on tap’ and you’ll get hooked on reaching higher with each new challenge. We have endless experiences to learn and grow for those thirsty for more. Here, you don’t have to choose between your career and other life priorities – we have fantastic people, policies and programs to empower you to lead a career and life less ordinary.