Assistant Venue Manager

Ready for your next challenge in Hospitality?

Due to a recent internal promotion, Emerson’s Taproom is on the hunt for a driven and motivated Assistant Venue Manager to join us on a Permanent Full-Time basis!

About Emerson’s:

Established in 1992 in a small kitchen, Emerson’s has created countless iconic beverages for the world, such as 1812 and Pilsner, over the past three decades! We are proud of our products with a reputation for excellence, artistic craftsmanship and premium quality! Emerson’s is a unique place where you will get the support, love and care of a family-owned brewery whilst retaining the job security and career prospects which come from being a part of New Zealand’s largest beverage company – Lion.

About the role:

Reporting to the Venue Manager, you will provide a world-class hospitality experience by leading our service offer, maintaining best-in-class industry compliance, and ensuring Lion’s values and policies are championed throughout our highly engaged teams.

Some of your key responsibilities will include:

• Driving and leading a customer service excellence culture.
• Assisting in Staff roster management and events & functions management.
• Training, developing and mentoring team members both operationally and culturally.
• Leading and being the role model for all safety initiatives.
• Achieving operational deliverables in line with company objectives.
• Maintaining appropriate stock levels and ensuring stock rotation to minimise wastage.

About You:

• Proven hospitality management experience in a similar position.
• Strong people management experience and coaching skills
• Strong problem-solving skills and works well under pressure.
• Minimum of 2 years of Duty manager’s Certification
• Proficient in the use of Microsoft suite applications (outlook, excel, word)