Coffee Specialist

Hola! The Havana team have an exciting opportunity for a passionate Coffee guru to join the team as our Coffee Specialist, based at our Auckland Roastery.  This role is dedicated to leading in-depth coffee education, managing and hosting engaging coffee tours, and providing comprehensive training for both staff and customers for Havana.

Your key responsibilities will include:

• Develop and deliver comprehensive coffee training programs for Staff & Customers, enhancing their coffee making skills and knowledge.
• Conduct regular workshops and tastings for staff and customers, showcasing Havana’s coffee varieties and brewing methods.
• Stay updated with industry trends and innovations in coffee to continuously refine training content and methods
• Host public & industry events at our sites as well as looking at opportunity to be involved in industry competitions & events. 
• Implement and oversee quality control measures for coffee production, ensuring consistency and excellence in every cup.
• Provide ongoing support to the sales team in terms of troubleshooting issues related to coffee preparation, equipment.

We're looking for someone who has:

• Coffee Roasting Knowledge: Understanding of the roasting process, bean sourcing, and how different roasting profiles influence flavours.
• Barista Expertise: In-depth knowledge of coffee preparation techniques and espresso machine operations, with the ability to troubleshoot and train others.
• Stakeholder Management: Ability to build strong, lasting relationships with cafés and their staff, providing both technical and business support.
• Training & Coaching: Experience in developing training materials and conducting sessions for baristas and café staff.
• Sales & Communication: Ability to present and sell coffee products to café owners and other stakeholders, with strong communication skills.
• Passion for Coffee: A genuine enthusiasm for coffee, coffee culture, and the café industry.

You will also need to have a Full NZ driver’s license for this role.

Our people at Havana are diverse – coffee connoisseurs, beer lovers, wine enthusiasts, music aficionados, marathon runners, family people, single people, pet people, and more. You name it, we’ll have it in our mix.

We’re proud of our diverse workforce, acknowledging our people for the unique individuals they are. We have endless experiences to learn and grow for those thirsty for more. Here, you don’t have to choose between your career and other life priorities – we have fantastic people, policies and programs to empower you to lead a career and life less ordinary.